Uslovi korišćenja

1. Opšte odredbe

Korišćenjem sajta aurelium.rs prihvatate ove Uslove korišćenja.

AURELIUM pruža usluge privatnih aerodromskih i poslovnih transfera na teritoriji Republike Srbije i u međunarodnom saobraćaju u skladu sa važećim propisima.

Naziv

DARKO PRANIĆ PR OSTALI PREVOZ PUTNIKA AURELIUM NOVI SAD

Sedište

Igmanska 2A, 21000 Novi Sad, Srbija

PIB

14661233

Matični broj

67755464

Delatnost

Prevoz putnika u kopnenom saobraćaju

Telefon

+381 61 300 71 71

E-pošta

office@aurelium.rs

Sajt

aurelium.rs

2. Rezervacije

Rezervacija se vrši putem formulara na sajtu. Sistem u trenutku rezervacije proverava da li je vozilo slobodno u izabranom terminu i prikazuje samo slobodne termine.

Pri plaćanju karticom online rezervacija je potvrđena čim banka odobri plaćanje; potvrdu dobijate na ekranu i e-poštom.

Pri plaćanju u vozilu, slanje formulara predstavlja zahtev za rezervaciju. Rezervacija se smatra potvrđenom nakon potvrde od strane AURELIUM-a, koju šaljemo e-poštom u najkraćem roku.

Rezervacija se može obaviti i telefonom ili WhatsApp porukom na +381 61 300 71 71.

3. Cene

Sve cene prikazane na sajtu iskazane su u dinarima (RSD) i predstavljaju važeće cene za navedene relacije u trenutku objavljivanja. U cenu su uključeni putarina, praćenje leta i uobičajeno vreme čekanja.

AURELIUM zadržava pravo izmene cena bez prethodne najave.

Za potvrđene rezervacije važi cena prikazana i potvrđena korisniku prilikom rezervacije.

4. Plaćanje

• Karticom online (Visa, Mastercard, Maestro, DinaCard) preko zaštićene stranice Banca Intesa a.d. Beograd, uz 3D Secure proveru — vidi Online plaćanje karticom
• Karticom ili gotovinom u vozilu, na kraju vožnje
• Po fakturi, za pravna lica, po dogovoru

5. Kašnjenje letova

Za aerodromska preuzimanja prati se status leta kada korisnik dostavi broj leta.

U slučaju kašnjenja leta, vreme preuzimanja se prilagođava stvarnom vremenu sletanja bez dodatne naknade u razumnom vremenskom okviru.

6. Obaveze korisnika

Korisnik je odgovoran da:

• Dostavi tačne podatke
• Navede tačno vreme i lokaciju preuzimanja
• Dostavi broj leta kada je potrebno
• Bude dostupan na navedenom kontakt telefonu
• Za prelazak granice (Osijek, Temišvar) poseduje važeću putnu ispravu

7. Otkazivanje rezervacije

Rezervacija se može otkazati bez naknade najkasnije 24 sata pre planiranog vremena polaska, putem linka iz e-mail potvrde ili kontaktom na office@aurelium.rs.

Za otkazivanja u kraćem roku primenjuje se Politika otkazivanja i refundacije.

8. Odgovornost

AURELIUM ulaže maksimalan napor da uslugu izvrši profesionalno i u dogovorenom terminu. AURELIUM ne odgovara za kašnjenja nastala usled:

• Gužvi u saobraćaju
• Vremenskih nepogoda
• Zatvaranja puteva
• Zadržavanja na graničnom prelazu
• Postupanja državnih organa
• Drugih okolnosti koje se ne mogu predvideti ili kontrolisati

9. Intelektualna svojina

Svi tekstovi, fotografije, logo, grafički elementi i sadržaji na sajtu aurelium.rs vlasništvo su AURELIUM-a i ne mogu se koristiti bez prethodne pisane saglasnosti.

10. Kontakt

Za sva pitanja vezana za uslove korišćenja: office@aurelium.rs, +381 61 300 71 71.

1. General provisions

By using aurelium.rs, you accept these Terms of Use.

AURELIUM provides private airport and business transfer services in the Republic of Serbia and international transport in accordance with applicable regulations.

Legal name

DARKO PRANIĆ PR OSTALI PREVOZ PUTNIKA AURELIUM NOVI SAD

Registered address

Igmanska 2A, 21000 Novi Sad, Serbia

Tax ID (PIB)

14661233

Company ID (MB)

67755464

Activity

Passenger land transport

Phone

+381 61 300 71 71

Email

office@aurelium.rs

Website

aurelium.rs

2. Reservations

Bookings are made through the form on the website. At the moment of booking the system checks that the vehicle is free and offers only available times.

With online card payment, the booking is confirmed as soon as the bank approves the payment; you receive the confirmation on screen and by email.

With payment in the vehicle, submitting the form is a booking request. It is considered confirmed once AURELIUM confirms it by email, as soon as possible.

Bookings can also be made by phone or WhatsApp at +381 61 300 71 71.

3. Prices

All prices on the website are in Serbian dinars (RSD) and are valid for the listed routes at the time of publication. Tolls, flight tracking and usual waiting time are included.

AURELIUM reserves the right to change prices without prior notice.

For confirmed reservations, the price shown and confirmed at the time of booking applies.

4. Payment

• Online by card (Visa, Mastercard, Maestro, DinaCard) on the secure page of Banca Intesa a.d. Beograd with 3D Secure — see Online card payment
• By card or cash in the vehicle, at the end of the ride
• By invoice, for companies, by arrangement

5. Flight delays

For airport pickups, flight status is monitored when the user provides a flight number.

In case of flight delay, pickup time is adjusted to the actual landing time without additional charge within a reasonable time frame.

6. User obligations

The user is responsible for:

• Providing accurate information
• Providing the correct pickup time and location
• Providing the flight number when needed
• Being available on the provided contact phone number
• Holding a valid travel document for border crossings (Osijek, Timișoara)

7. Cancellation

A reservation may be cancelled free of charge no later than 24 hours before the planned departure time, via the link in the confirmation email or by contacting office@aurelium.rs.

For later cancellations the Cancellation & Refund Policy applies.

8. Liability

AURELIUM makes every effort to perform the service professionally and on time. AURELIUM is not responsible for delays caused by:

• Traffic congestion
• Weather conditions
• Road closures
• Waiting at border crossings
• Actions of public authorities
• Other circumstances that cannot be predicted or controlled

9. Intellectual property

All texts, photos, logo, graphic elements and content on aurelium.rs are the property of AURELIUM and may not be used without prior written consent.

10. Contact

For questions related to these terms: office@aurelium.rs, +381 61 300 71 71.